The Cisco Certified Support Technician (CCST): IT Support exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in tech support.
These Practice Exams will cover:
- IT Support Job Tasks and Responsibilities
- Hardware Issues
- Connectivity and Resource Access Issues
- Operating System and Application Issues
- Common Threats and Preventions
- Job Tools
Includes
- Cisco Certified Support Technician (CCST): IT Support
- 2 Practice Exams
