Feedback is a gift. We cannot learn new skills and improve our performance without the gift of feedback. Managers who struggle to provide timely, constructive feedback to employees limit their employees’ potential for performance improvement, as well as their own.
Feedback is the information you give employees about their past performance, delivered in the present and designed to influence future behavior. Constructive feedback is actionable and within one’s abilities to address, whereas unconstructive feedback is out of someone’s control to change. In this course, you will learn to deliver constructive feedback by following these approaches: set the stage, check yourself, and follow the process.